Shipping Information
Ships worldwide. We pack your radio carefully so it actually arrives in one piece.
Processing Time
1-2 Business Days
Orders are processed and shipped within 1-2 business days (Monday-Friday, excluding holidays). Orders placed after 2 PM EST are processed the next business day.
Free Shipping
All Orders
Free standard shipping on all Nuka-Cola Radio orders, worldwide. Tracking information is provided via email once your order ships.
Delivery Times
πΊπΈ United States
3-5 Business Days via USPS Priority Mail or UPS Ground
πͺπΊ European Union
3-5 Business Days via DHL or local courier
π¨π¦ Canada
5-7 Business Days via Canada Post or courier
π International (Other)
7-14 Business Days depending on customs processing and location
* Delivery times are estimates and may vary based on customs, holidays, or carrier delays. Remote areas may experience additional transit time.
Secure Packaging
Each radio is carefully wrapped in protective materials and shipped in a sturdy box with cushioning to prevent damage during transit. The Wastelander Bundle includes premium gift packaging.
Tracking Included
All orders include tracking. You'll receive an email with your tracking number within 24 hours of shipment. Track your package directly through the carrier's website.
International Customers
Customs & Duties: International orders may be subject to customs duties, taxes, or import fees determined by your country. These charges are the responsibility of the recipient and are not included in the purchase price.
Customs Delays: Packages may be held by customs for inspection, which can add 1-5 business days to delivery time. We provide accurate customs declarations to minimize delays.
Address Accuracy: Please ensure your shipping address is complete and accurate, including phone number for courier contact if needed.
Shipping Issues
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us immediately at support@nukacolaradio.com with your order number and photos (if damaged). We will work with the carrier to resolve the issue or send a replacement.
Wrong Address
If you provide an incorrect or incomplete address and the package is returned to us, you may be responsible for reshipping costs. Please double-check your address at checkout.
Delivery Delays
While rare, carrier delays can occur due to weather, holidays, or high volume periods. If your package is significantly delayed beyond the estimated delivery window, contact us and we'll investigate with the carrier.
Questions About Shipping?
If you have specific questions about shipping to your location or need expedited shipping, please contact us.